Terms of Service

1. Introduction

These Terms of Service apply to the website, online store, and related services provided by Savy Supply Co. By accessing or using our website or placing an order, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, you must stop using the site and services.

2. Eligibility and Account Responsibilities

To use our store and create an account, you must be at least the age of majority in your place of residence and have the legal capacity to enter into a binding agreement. When you create an account, you agree to provide accurate and complete information and to keep your login details confidential.

You are responsible for all activity that occurs under your account. If you believe that your account has been compromised, you should contact us as soon as possible so that we can assist with security measures.

3. Orders and Contract Formation

When you place an order through our website, you are making an offer to purchase the products in your cart under these Terms. We may accept or decline your order at our discretion. An order is considered accepted only when we send a confirmation email or when we ship the products, whichever occurs first.

We reserve the right to cancel or refuse any order for reasons including suspected fraud, errors in pricing or product information, product unavailability, or issues with payment authorization. If we cancel an order after payment has been captured, we will issue a refund for the affected items.

4. Pricing, Payments, and Taxes

All prices are shown in the currency indicated on the site and are subject to change without prior notice. The price that applies to your order will be the price shown at the time the order is placed, subject to any clear errors in pricing or display.

You agree to provide current, complete, and accurate billing and payment information for all purchases. You authorize us and our payment processors to charge your selected payment method for the total amount of your order, including any applicable taxes, duties, and shipping fees.

5. Shipping, Delivery, and Risk of Loss

Available shipping options, estimated delivery times, and related fees are presented during checkout. These timeframes are estimates only and are not guaranteed. Delays may occur due to customs, carrier issues, weather, or other factors outside our control.

Risk of loss for items transfers to you when the order is handed to the carrier. You are responsible for filing any claims with the carrier for lost or damaged shipments, although we will make reasonable efforts to assist where possible.

6. Returns, Exchanges, and Cancellations

Returns and exchanges are handled in accordance with the Return Policy published on our website. That policy describes eligibility, time limits, product condition requirements, and any fees that may apply. Please review the Return Policy before completing your purchase.

If you wish to cancel an order, contact us as soon as possible. We may not be able to cancel orders that are already processed or shipped. In those cases, you may need to follow the return process after delivery.

7. Product Information and Availability

We aim to display product descriptions, images, and specifications as accurately as we can. However, minor differences may occur due to manufacturing changes, screen settings, lighting, or other factors. Color tones, textures, and small details may appear differently in person compared with on a screen.

All products and services are subject to availability. We may limit quantities, discontinue products, or change product details at any time without prior notice.

8. Acceptable Use and Prohibited Activities

You agree to use the website and services in a lawful and respectful manner. You agree that you will not:

• Use the services for any unlawful, fraudulent, or abusive purpose
• Attempt to bypass, interfere with, or disable any security features
• Upload or transmit harmful code, including viruses, malware, or scripts that may disrupt the site
• Attempt to gain unauthorized access to user accounts, systems, data, or networks
• Use automated tools to scrape, index, or copy substantial parts of the website

9. Intellectual Property

All content on the website, including logos, graphics, product photos, text, layouts, and design elements, is owned by Savy Supply Co or licensed to us, and is protected by intellectual property laws. You may browse and use the site for your personal, non commercial use only.

You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from our content without prior written permission, except where allowed by applicable law.

10. User Content, Reviews, and Feedback

If you submit reviews, photos, comments, or other content through the website or through our channels, you grant Savy Supply Co a non exclusive, worldwide, royalty free licence to use, reproduce, modify, display, and distribute that content in connection with our business and marketing, in any media now known or later developed.

You confirm that any content you submit is accurate, lawful, and does not infringe the rights of any other person or organization. We may remove or decline to display content that we consider inappropriate, misleading, or harmful.

11. Third Party Services and Links

Our website may include links or integrations with third party websites, apps, or services. These third parties operate under their own terms and privacy policies. We do not control and are not responsible for third party content, actions, or services.

Accessing third party services is at your own risk. We encourage you to review the applicable terms and policies of each third party service that you choose to use.

12. Disclaimer of Warranties

The website, products, and services are provided on an AS IS and AS AVAILABLE basis, without any warranties of any kind, whether express, implied, or statutory. This includes any implied warranties of merchantability, fitness for a particular purpose, title, and non infringement.

We do not guarantee that the site will be secure, error free, uninterrupted, or free of harmful components, or that any defects will be corrected. You assume all risk related to your use of the site and services.

13. Limitation of Liability

To the maximum extent permitted by law, Savy Supply Co and its owners, officers, employees, and partners are not liable for any indirect, incidental, special, consequential, or punitive damages. This includes loss of profits, revenue, data, goodwill, or other intangible losses arising from or related to your use of the site or services.

Where liability cannot be excluded under applicable law, our total liability for any claim arising under these Terms is limited to the amount you paid to Savy Supply Co for the order or transaction that gave rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Savy Supply Co and its officers, directors, employees, and agents from and against any claims, losses, damages, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to your breach of these Terms or your misuse of the website or services.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the province of Ontario in Canada, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or to your use of the website or services will be subject to the exclusive jurisdiction of the courts located in Ontario, Canada, unless applicable consumer protection laws in your region provide you with additional rights.

16. Changes to These Terms

We may update or revise these Terms from time to time. When we make material changes, we will update the Last updated date at the top of this page and may provide additional notice through the website or by email, where appropriate. Your continued use of the website after changes take effect means that you accept the revised Terms.